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Oxus.AI Blogs


ISO27001 certification proves oxus.ai can offer even more robust data security to clients
In December 2022, oxus.ai was awarded ISO27001 certification. This internationally recognized information security standard was achieved...
Jan 4, 20233 min read
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Speech Analytics 101: And why it’s ‘A Pressing Need’ for Every Contact Center
AI Speech Analytics solutions are rapidly becoming a quintessential part of every contact center. If you have any intentions of keeping...
Oct 17, 20224 min read
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10 Best Speech Analytics Software in 2022
Speech Analytics software come in various packages, with different features and capabilities. You may have had a particular one in mind,...
Oct 4, 20224 min read
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How to Improve Your Telesales with Artificial Intelligence
Thanks to AI and ML, we are experiencing the Fourth Industrial Revolution. These technologies change how humans perform their tasks and...
Sep 28, 20224 min read
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HOW TO IMPROVE QUALITY ASSURANCE FOR CALL CENTERS WITH AI?
Any systematic process of determining whether a product or service meets specified requirements is referred to as quality assurance (QA)....
Sep 21, 20225 min read
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Why Do Call Centers Use AI Speech Analytics?
Running a contact or call center in 2022 but not using AI Speech Analytics yet. Here you can find all the info you need.
Sep 16, 20224 min read
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The progress of the Norway Grants project
Implementing the project “Lithuanian Telephone Conversation Quality Assessment Solution” we are developing a product - Lithuanian...
Apr 20, 20222 min read
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The start of the Norway Grants project
Oxus.AI started actualising the project "Lithuanian telephone conversation quality assessment solution" financed by the 2014-2021...
Feb 2, 20223 min read
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