Oxus.AI Blogs

ISO27001 certification proves oxus.ai can offer even more robust data security to clients

In December 2022, oxus.ai was awarded ISO27001 certification. This internationally recognized information security standard was achieved...

Speech Analytics 101: And why it’s ‘A Pressing Need’ for Every Contact Center

AI Speech Analytics solutions are rapidly becoming a quintessential part of every contact center. If you have any intentions of keeping...

10 Best Speech Analytics Software in 2022

Speech Analytics software come in various packages, with different features and capabilities. You may have had a particular one in mind,...

How to Improve Your Telesales with Artificial Intelligence

Thanks to AI and ML, we are experiencing the Fourth Industrial Revolution. These technologies change how humans perform their tasks and...

HOW TO IMPROVE QUALITY ASSURANCE FOR CALL CENTERS WITH AI?

Any systematic process of determining whether a product or service meets specified requirements is referred to as quality assurance (QA)....

Why Do Call Centers Use AI Speech Analytics?

Running a contact or call center in 2022 but not using AI Speech Analytics yet. Here you can find all the info you need.

The progress of the Norway Grants project

Implementing the project “Lithuanian Telephone Conversation Quality Assessment Solution” we are developing a product - Lithuanian...

The start of the Norway Grants project

Oxus.AI started actualising the project "Lithuanian telephone conversation quality assessment solution" financed by the 2014-2021...

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